Unit Name Communication Assignment Help: How to Answer This Question

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What This Question Is About

This question relates to unit name communication and requires a structured academic response.

How to Approach This Question

Structure your response with introduction, analysis, and conclusion.

Key Explanation

This topic involves unit name communication. A strong answer should include explanation, application, and examples.

Original Question

Unit Name- Use communication to built relationships: CHCCOM002 As a Personal Care Worker in Aged Care Faclity How have you responded to 3 pieces of client feedback to improve client interaction? It is recommended to include in your answer the following: Strategies you used when responding to the feedback? What non-verbal communication did you notice in the client? With every communication, list a minimum of 2 ideal outcomes that you strived to achieve with your client. Situation 1 Action 1 Outcome 1 Situation 2 Action 2 Outcome 2 Situation 3 Action 3 Outcome 3 example: Please provide me with the answers in the format below. create own hypothetical case scenario in the question itself eg- What was the situation? What action do you take as a Personal care worker? What outcome did you get? for eg- Situation 1 Val is 78 years old woman living in low-care ward. On my shift I observed Val was scratching upper right arm constantly. I approached Val and introduced myself and asked about her arm. Val said she’s been itchy like this for past few days. I asked Val if we can go to her room and apply some moisturizer on it. Val agreed. Upon looking I saw the skin had scales and crusts. Action I suspected it wasn’t an ordinary dry skin rash and arranged a GP’s appointment to get referral for a Dermatologist after discussing my observation with Val. The GP visited the facility and referred Val to a Dermatologist as they suspected it appeared to be scabies. The dermatologist appointment was attended and the doctor prescribed a lotion and oral medication. Outcome Val had started the treatment and was proposed that by 4 weeks of time, Val will be free of scabies. The morning staff was instructed and it was added to Val’s ICP to apply the prescribed lotion immediately after the bath and to administer her medication soon after breakfast. Val was asked about the experience and if she felt supported throughout the time. Val said she feels better now as the treatment had begun however the staff could have observed earlier as she was in pain for the first few days until it was discovered. I took Val’s feedback on board and assured the staff will be given proper training for looking for cues so such an incident is not repeated. That is just an example for you how to do this question create own hypothetical case scenario in the question itself not just copy-paste the same scenario.

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