Supporting Older Person Explained for Students (Easy Guide)

This question focuses on applying theory to practical scenarios.

What This Question Is About

This question relates to supporting older person and requires a structured academic response.

How to Approach This Question

Focus on explaining concepts clearly and supporting them with examples.

Key Explanation

This topic involves supporting older person. A strong answer should include explanation, application, and examples.

Original Question

You are supporting an older person for the first time and you would like to know their preferences in care. The person you are assigned to is Eddie, an elderly person from an Aboriginal background, who is having hearing loss due to an ear infection. You introduce yourself to Eddie with a smile and he smiles back at you. Then you ask him if it’s alright to ask him questions. He smiles and nods his head. You ask him about his day and he responds with a nod. You start asking about how you could help him. Eddie looks at you and leans a little forward. You repeat the question because you think that he did not hear you well. Eddie shakes his head and looks down. You ask him if he could speak English to which he looks at you and shakes his head. Eddie has been ill for the past few days and he refuses to take his medication. He keeps telling the other individual support worker attending to him, through an interpreter, that the centre is making him very sick. He says that bush medicine will make him feel better as that is what they used in their community. He talks about his life in the country and how he loves to tend his land as it makes him feel strong. He tells you that he misses his family and he wants to see his grandchildren. Eddie asks the other individual support worker every now and then when he can leave the centre. He is afraid that he may not be able to leave the place and he wants to die in his own country. The individual support worker then suggested that maybe his grandchildren can visit him in the centre. Eddie got upset when the individual support worker said this. He told them not to take away his grandchildren. Eddie wouldn’t speak with anyone again after that incident. Eddie’s other individual support worker, Isabelle, has been stressing. Isabelle says Eddie won’t cooperate with her. She approached you one day to complain about the situation. She says that she should not be assigned to a client who doesn’t speak English and has a lot of considerations for treatment. For this assessment, you are to demonstrate your communication skills in order to address the conflict between Eddie and Isabelle. Roleplay a conversation with Isabelle. Seek the assistance of a volunteer (this can be your friend, family, or colleague) to simulate the role of the individual support worker. Use the following guidelines to complete the scenario: The individual support worker must tell you about the issues between them and Eddie. Assist the individual support worker in understanding Eddie’s culture. Provide possible solutions on how they can support Eddie’s needs despite the situation. Ensure to maintain sensitivity between both cultures when addressing the conflict.

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