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Original Question

I need to issue a written counseling here is the issue: Esteban Perez made a medication error on Friday, April 11, 2025. He was doing the early morning medication pass and there are two Veterans by the name of Steven on neighborhood 401B. One has a medication card and the other has a wrist band. He ended up administering medications to the wrong patient. It appears Esteban did not verify he had the correct patient by asking for two patient identifiers per SOP-PCS-05. This was caught shortly after the correct steps were taken to notify the medical provider and Veteran of this. Since this the neighborhood has implemented a visual on the medication cart to alert staff that there are multiple Veterans with the same name. Esteban has an admonishment on his record for inappropriate conduct related to failing to ensure progressive disciplinary action. Since this is not in the same realm. I need to fill in this part now This letter is being issued to formally counsel you on the concerns below: [In ths section, state what the employee did wrong. Include any policy, previous instruction/guidance, etc.This is your opportunity to remind the employee of the rules, policy, procedure, MOU, etc.] Specific example of issue or concerns Specific example of issue or concerns Specific example of issue or concerns In the future, it is my expectation that you will [In this section, State what the employee should have done and clearly state expectations moving forward]. Future instances of (example: AWOL) may lead to disciplinary action.

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