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Assessment Question Which of the following accurately reflects the proper procedures of communicating with customers who have hearing impairments? Select the best response, then click Submit. A. If open captioning on gate information displays are not available at an airport Delta operates out of, gate agents are required to provide written instructions to customers who are Deaf or Hard of Hearing B. All airports Delta operates out of must have information in Braille available for the visually-impaired C. Only Reservation Specialists must have at least one TTY phone available D. If you are having difficulty communicating, it is appropriate to write down information for the customer and to ask the customer to write information down
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