Draft Policy Procedure Explained for Students (Easy Guide)

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This question relates to draft policy procedure and requires a structured academic response.

How to Approach This Question

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Key Explanation

This topic involves draft policy procedure. A strong answer should include explanation, application, and examples.

Original Question

Draft a policy and procedure which a community services organisation could use to manage client complaints. Draft a policy and procedure please create word documents as your Policy and Procedure, the attach to this question. You need to Write a policy and procedure. Organisational Policies are the written documents that explain what the organisation intends and the theosophical basis of the organisation and how their work contribute to the achievement of Organisational goals. A procedure is a clear step-by-step method for implementing an organisation’s policy or responsibility. A procedure describes a logical sequence of activities or processes that are to be followed to complete a task or function in a correct and consistent manner. So your policy and procedure should include the following information a definition of a complaint which is to be handled using the policy details of who can lodge a complaint details of who is to handle the complaint details of the complaints resolution procedure the resources which will be used to deal with the complaint the reporting processes which must be followed if a complaint is made

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