Conflict With Colleague Explained for Students (Easy Guide)

This type of question evaluates analytical and critical thinking skills.

What This Question Is About

This question relates to conflict with colleague and requires a structured academic response.

How to Approach This Question

Use appropriate theories and support your answer with clear reasoning.

Key Explanation

This topic involves conflict with colleague. A strong answer should include explanation, application, and examples.

Original Question

Conflict with a Colleague After going through a bitter divorce and relocating four years ago, your life is good. You have a position in the Emergency Department (ED) and have developed strong relationships with colleagues that extend outside of the workplace. Recently, your ex was hired in the ED, and over time the interactions have become increasingly hostile in the form of condescending remarks and snide comments. When you attempt to confront your ex about this behavior you are told, “Get over yourself.” The situation is becoming increasingly more difficult to work around but you love your job, your colleagues, and do not want to leave. Share your thoughts What might be the best course of action? Discuss the following: What conflict strategies might you use to resolve this dilemma? Would you consider using a mediator (i.e., human resources, nurse manager) to help in this matter? My response: Relationships in a working environment don’t need to be necessarily perfect. However, when the harmony of the team is affected and there are safety concerns interventions might be needed. In this situation, the parts involved have an unresolved situation that is disturbing the work of one or both nurses. Understanding the causes of the conflict would be the first step in the elaboration of a resolution. Approaching each one privately to understand each side can be useful in deciding the type of intervention needed. Depending on the information learned, different decisions could be taken: proposing them to resolve their differences by themselves, gathering a third-party consultation to mediate, or, allowing them to work in different shifts are some examples. Many organizations offer employee assistance programs that include psychological and behavioral assistance for similar situations. The manager must make it clear that she or he will be supportive of the conflict resolution, but that the work in the unit should not be disturbed because of personal conflicts of employees. Establishing well-defined rules and goals, and clear consequences of unresolved conflict is critical so the parties can make responsible decisions. When conflicts are more complex involving human resources might be necessary. How would you respond to my answer informative or uninformative or missing information and why?

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