Case Study Release Assignment Help: How to Answer This Question

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Original Question

Case Study: Release of information for employee training and development Competency VI.3, VI.5 and VI.9 In the past year, Martha, the HIM director for Richmond Medical Center, has had three release of information (ROI) technicians quit shortly after passing their probationary period. The ROI technicians provided the following information in their exit interviews: •• Job is too stressful (unfamiliar with HIPAA regulations, backlog high) •• Job is too much for one person •• Job is too confusing •• Lack of departmental training •• Lack of feedback The last three ROI technicians who quit came to HIM from other departments in the hospital, and none had an HIM educational background. Martha has discovered that the HIM supervisor conducts one day of orientation and one day of training, but does not provide feedback, even early in the new hire’s service. Answer the following questions and use at least one outside source: Determine what steps Martha could take to attract ROI candidates with stronger HIM backgrounds. Identify at least four areas for improvement that the HIM supervisor could work on to positively impact retention and select methods for that improvement. Identify two other steps that Martha or the supervisor could take to improve retention for the ROI technician position.

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