Case Study Information Explained for Students (Easy Guide)

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Key Explanation

This topic involves case study information. A strong answer should include explanation, application, and examples.

Original Question

Case Study Information As you have learned, Informaticist work in a wide array of settings such as healthcare, healthcare technology, vendors, startups. For this case study, you are contracted to provide informatics services for a healthcare clinic. Before you can begin your work, you will first need to gather information on various aspects of the healthcare clinic. The information you gather will help you to identify the problem. Often the organization already has an idea of what the problem is, but they may need your expertise to show them ways to tackle the problem. The problem is often related to quality, financial, efficiency. Information is usually gathered through an on-site assessment that will help to identify people, processes, and technology that are used to provide care to individuals served by in this case the clinic. The on-site assessment informs the informaticist about how the clinic performs (does its work) taking into account things like services provided, types or workers (clinical and nonclinical), job responsibilities, and clinic workflows. You would also need to know the clinic model of care. Is the clinic associated with a federal, state, or payer model of care or program? Does the clinic have any mandatory quality reporting and if so, what are the quality reporting measures and who are they reported to. Many quality reporting metrics are electronically submitted. These are called electronic clinical quality measures or eCQMs. There are many other aspects of the clinic that an informaticist would need to understand and gather information on, but this provides enough background for this assignment. As the contracted informaticist, the first step is to ask for a meeting with key stake holders at the clinic. You reach out to your contact and request a meeting. The clinic invites you to a meeting with the Medical Director, Quality Officer and Clinic Office Manager where the issue is presented and discussed. Problem Identification The adult medical clinic compiled its quality reporting data. After looking over the reports, the quality director determined that the Type 2 Diabetes population the clinic served, reflected poor diabetes control. They would like to hire you, an informaticists, to assist the clinic with addressing the issue of poor diabetes control and management

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