Case Study Questions Question & Answer Guide (With Explanation)
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Original Question
Case Study Questions Daisy supports young women who have been victims of domestic abuse by linking them to empowering services, such as employment, and ensuring that they receive mental health support. Many of the women suffer traumatic stress from single-event and complex trauma, such as ongoing physical and sexual violence. Question 1 Describe how Daisy could promote a safe environment and relationship with the women who are affected by trauma. Identify at least five strategies Question 2 How could Daisy prevent traumatisation and re-traumatisation of the people that she supports? Aya is a young woman who has come to Ruth for assistance. Aya suffered domestic abuse for many years. She is ashamed to ask for help, even though the abuse was very physically and emotionally detrimental to her wellbeing. Ruth spends some time with Aya as she gardens. Aya tells Ruth that she maintains a positive social relationship with her sister Arissa, who she speaks with most days. Ruth talks with Aya about where she lives, the people she is surrounded by and possible alternatives to her living arrangements. Ruth also asks Aya to try and think of the last time she felt in control of her life. Question 3 Provide one coping strategy that Ruth identified. Question 4 Provide one way that Ruth used a problem-focused strategy to assist Aya Question 5 Provide one way that Ruth identified Aya’s strengths. Ruth is proud of the work her organisation does, supporting and empowering women in domestic abuse situations, but she feels there is a lot of room for improvement. For example, the organisation is very small, under-resourced and has limited access to speciality trauma services. Another challenge for the organisation is engaging in referrals to other services. Policies and procedures that are in place in some organisations are not necessarily required in other services and this means that the referral process is not as seamless as it could be. Question 6 Provide two barriers to trauma-informed care in this service and describe how this affects service provision. Question 7 Provide one way Ruth could address the issue of limited access to speciality trauma services. Question 8 Provide two strategies that Ruth could use to address limited access to speciality trauma services in the organisation. Question 9 Provide two ways that Ruth could obtain feedback regarding trauma-informed care practices in the organisation. Case Study 2 Questions You and your work team are reviewing your organisation’s policies and procedures to ensure they are up-to-date with best-practice principles of trauma-informed care. You have been asked to prepare short, clear reports on various aspects of trauma-informed care to provide to the rest of the work team. Based on best-practice information, and in your own words, answer the following questions as a way to inform your team. Question 10 What is the prevalence of trauma in the general population? Question 11 What is a basic definition of trauma, and what impacts can it have? Question 12 What is a basic definition of complex trauma, and what impacts can it have? Question 13 How can trauma affect development? Question 14 What is the relationship between interpersonal violence and trauma? How do common beliefs about interpersonal violence affect how people access services? Question 15 pts Are there gender differences in terms of trauma-informed care practices? If so, what are they? Question 16 pts What are some of the different ways that people cope and manage how trauma has affected their lives? Based on your work completed above, you and your work team are planning a new training course for all staff to learn more about trauma-informed care. As part of this course, you need to brainstorm concrete examples of situations that can illustrate the principles and practices of trauma-informed care. For each of the following questions, briefly outline a real-world example that might involve working with a person who has experienced trauma, as well as of how to respond using trauma-informed care practices. These will be used as teaching tools for the workshop. For example: ‘How would you promote a safe environment for those experiencing trauma?’ Michelle is a 22-year-old woman fleeing a relationship where she experienced domestic violence. Melody, her support worker, ensures that she provides a confidential space for Michelle to share her concerns, while not asking probing questions or being confrontational in any way. Melody gives her time to speak and physically keeps her distance.’ Question 17 How would you respond to a person disclosing past and current trauma? Question 18 How would you respond to a person in distress related to trauma? Question 19 How would you assist someone affected by trauma to identify their personal resources and strengths? Question 20 How would you ensure cultural competency in working with a person affected by trauma? Question 21 How can you promote the belief that recovery is possible when working with a person affected by trauma? Question 22 How do you use strengths-based, collaborative practices when working with a person affected by trauma? Question 23 Fill in the table Legal and ethical considerations How they affect work activities Relevant legislation, regulator, organisational document etc. Reliable website for more information Codes of practice Discrimination Dignity of risk Duty of care Human rights Informed consent Mandatory reporting Policy frameworks Practice standards Privacy, confidentiality and disclosure Records management Rights and responsibilities of workers, employers and clients Specific legislative requirements related to trauma Work role boundaries (responsibilities and limitations) Work health and safety
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