Case Study Mariana Question & Answer Guide (With Explanation)
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Original Question
Case Study: Mariana Lopes Solis Care is a service provider of individual support services. You can find out more about Solis Care in the worker handbbok on your moodle One of Solis Care’s newest residents in its Residential Care Unit is Mariana Lopes, an immigrant from the Dominican Republic who has only been living in Australia for a year. Six months ago, she was diagnosed with Fibromyalgia, a disorder that causes widespread and chronic muscle pain, fatigue, sleep problems, and memory problems. This condition makes it difficult for her to move around at home and carry out her activities of daily living (ADLs), such as taking a shower and dressing up. Mrs. Lopes is a widow and lives with her only son, Anthony, who recently got divorced and is childless. She is left alone at home most of the day when Anthony is at work. Because of this, she decided to move into Solis Care three weeks ago to access their residential care services. Two weeks ago, Mrs. Lopes’ Fibromyalgia worsened due to the low winter temperatures, triggering increased pain in her legs and hips, as well as increased fatigue. She can barely get out of bed without the assistance of Laura, her individual support worker. According to Dr. James Campbell, Solis Care’s general practitioner, Mrs. Lopes’ condition—called Fibromyalgia flare—can last throughout the winter season, and she needs a high-level of assistance with her activities of daily living during this time. Also, Mrs. Lopes’ native language is Spanish, and she knows little English. This has caused her to feel loneliness and social isolation because this language issue prevents her from building good relationships with Laura and other residents of the facility. The problem is, although Solis Care has the capability and facilities to meet the needs of a client with Fibromyalgia, it no longer has access to: professional interpreting and translating services, ethnic/multicultural organisations to source and employ bilingual staff who can address language issues and provide comfort and social support to clients who are non-native English speakers, and organisations that can provide language lessons and cultural awareness training for its staff so that they can better meet the needs of clients who are non-native English speakers. Solis Care must immediately address these gaps in its networks and collaborative partnerships in line with its policies and practices which include: Anti-discrimination practices Code of Ethics for Residential Aged Care, particularly: The right of individuals to be treated with respect. The right of individuals to have their religious and cultural identity respected. The right to an appropriate standard of care to meet individual needs. The recognition that human beings are social beings with social needs. Code of Conduct, particularly: Promote and protect client’s right about diversity and equity. Provide person-centred care that considers the individual’s culture, religious, social, emotional, and physical needs. Training and development for staff to achieve the organisation’s goals and objectives For the purpose of this assessment, this case study scenario is located in South Australia. Meeting between Solis Care and Cascade Peak Hospital This part of the case study will require you to demonstrate your skills in developing and maintaining networks and collaborative partnerships through a roleplaying activity. This roleplay activity will be based on the following scenario: SCENARIO Mrs. Lopes needs to be temporarily confined at Cascade Peak Hospital, the partner hospital of Solis Care, after Dr. James Campbell, the general practitioner of Solis Care, diagnosed her with pneumonia. Mrs. Lopes has consented that her Care Plan be handed over to Cascade Peak Hospital in preparation for her confinement. In line with this, Laura and Naomi Finch have scheduled a meeting with Dr. Joseph Reynolds, Cascade Peak Hospital’s Director of Medical Information (Health Information Services), and Dr. Jacob Mitchell, the physician who will handle Mrs. Lopes’ case. The meeting will be held in Meeting Room 1 of Cascade Peak Hospital. The purpose of this meeting is to: Hand over Mrs. Lopes’ Care Plan to them for their reference. Discuss and collaborate with them about Mrs. Lopes’ confinement, particularly on how her Care plan should be carried out while she is in the hospital. To complete this assessment, you will need to: Roleplay the meeting between Cascade Peak Hospital and Solis Care Produce the minutes of this meeting. Follow the instructions provided below to guide you in completing this assessment. Roleplay Activity You are to roleplay the scenario above. In this roleplay activity, you will play the role of Laura, and you will need the help of three (3) volunteers (they can be your colleagues, family, or friends) to play the roles of: Naomi Finch, your supervisor, Dr. Joseph Reynolds, and Dr. Jacob Mitchell. For the purpose of this assessment, you may change the name of the individual support worker to match your sex. In this roleplay activity, there is no specific script to be followed. However, you must demonstrate that you were able to develop a collaboration with Dr. Joseph Reynolds and Dr. Jacob Mitchell while working within the scope of your role as an individual support worker. Specifically, you must demonstrate ALL of the items outlined in the Assessor Checklist provided below.
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